Thank you for choosing Content Magic Online. We strive to provide high-quality digital content services and products. Please read our refund and cancellation policy carefully.

1. One-Time Service Purchases (e.g., Custom Content, Consulting)

This applies to single-purchase services like a custom blog post, social media kit, or a one-hour consulting call.

• Cancellation & Refunds Before Delivery:

  • You may request a full refund if you cancel the service before our team has begun work. Please contact us immediately at support@contentmagiconline.com.

  • Once our team has allocated resources and started work on your project, a cancellation may incur a partial fee based on the work completed.

• Refunds After Delivery: Due to the custom and digital nature of these services, we generally do not offer refunds once the final deliverable has been sent to you. We ensure quality through clear briefs and revision rounds (see below).

2. Digital Products (e.g., E-books, Templates, Presets)

All digital products available for instant download are non-refundable and non-exchangeable.

• Reason: These products can be duplicated and retained after download, making it impossible to “return” them. Please review the product description, previews, and requirements carefully before purchasing.

3. Revision Policy for Custom Services

We are committed to your satisfaction. All custom service purchases include 2 rounds of revisions within 14 days of delivery to ensure the final product meets the agreed-upon specifications. Requests for significant changes outside the original scope may be subject to additional fees.

4. How to Request a Cancellation or Refund

To request a cancellation or refund for an eligible service, please contact us with your order details:

• Email: support@contentmagiconline.com

• Contact Form: Click Here

5. Policy for Dissatisfaction or Technical Issues

We stand by the quality of our work. If you are dissatisfied with a delivered service or encounter a critical technical issue related to a product or service you have purchased, please contact us. We will work with you to resolve the issue, which may include additional revisions or, in exceptional circumstances where we cannot rectify the problem, a partial or full refund at our discretion.

6. Changes to This Policy

We reserve the right to modify this refund and cancellation policy at any time. Changes will be posted on this page with an updated “Last Updated” date.